Your 2 Cents: The Survey Results

As many of you know, we conducted a survey of our customers recently. The purpose of this survey was to gain feedback so that we may ultimately provide better service to our loyal customers.

This survey was sent out to our customers through email and posted on forums such as goldismoney.info. One forum in particular (yes, they shall remain anonymous) took great offense to our posting a link to the survey. It wasn’t self promotional or advertising – it simply was what we said it was – a survey. But they apparently felt different about it….oh well. I guess you can’t please everyone all the time!

The feedback results from everyone was outstanding. We received tons of comments, concerns, opinions and questions. Good stuff—all of it. It’s provided us with information as valuable as the precious metals we sell.

So for those of you that did participate – good for you and Thanks! We appreciate your feedback. We are so thrilled by the results of this survey. Not only were the responses overwhelming positive, we received some very good feedback that should help us improve our services even better for you.

In the next few days, we will share some of the results from our survey. Many of you wanted to be kept in the loop on the results – I guess you were as curious as we were. So be on the look-out for the next posts.

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In the meantime, feel free to leave comments or ask questions.